Last Updated on May 30, 2022 by Admin
Established in Monterey as a locally owned and managed community bank, 1st Capital Bank offers professional banking and financial management service with sustainable value to its customers from various networks. The services are now accessible online on its official website.
How to Login
To get started with any online banking activities, you have to get into your online account first. How? Simply follow the steps below:
- Go to the official website of 1st Capital Bank through this link.
- On the right side of the homepage, you will find the login account box as shown below.

- Choose the type of online banking you want to do. It can be either personal or business banking.
- Fill in your username and password.
- Finally, click on the LOGIN button.
How to Reset Your Password
If you cannot get into your account because you forget your password, follow these steps:
- Click ‘Forget Password’ under the LOGIN button.
- You will reach the below page.
- Enter your username, the last 4 digits of your social security number, and your email address.
- Click on the ‘Reset Password’ button.
- You will receive an email that contains a link to reset your password. Follow the exact instructions in the email carefully.
How to Reset Your Username
If you forget your username, you can directly contact customer support at (831) 264-4003. The operators may ask for your email address or number to confirm your account. Let them help you by following their instructions.
How to Enroll/Sign up/Open an Account
If you don’t have an online account yet, you can create one by following the steps below:
- Click ‘Personal Enroll’ under the LOGIN button.
- You will find a page as shown below.
- Choose the type of online account you want to create.
- Enter your bank account number, social security number, and PIN.
- Continue the process by also filling in your email address twice to make sure that you don’t make any spelling mistakes.
- Finally, click on the ‘Enroll’ button.
- You will receive further instructions by email. Follow the instructions carefully and complete the process.
1st Capital Bank Type of Accounts/Services
1st Capital Bank provides various services, including:
- Bank accounts: Checking accounts, saving accounts, individual retirement accounts, etc.
- Online (mobile) banking: Personal and business banking.
- Loans: Mortgage loans, consumer loans, and commercial loans.
- Money market
- Certificates of deposit
- Health savings
How to contact
General Support:
Call (831) 264-4000 Monday – Friday 9:00 a.m. – 5:00 p.m. PT
Call (855) 203-6815 – Available 24/7
Online Banking Support:
Call (831) 264-4003 Monday – Friday 8:00 a.m. – 5:00 p.m. PST
Mailing Address:
1st Capital Bank, P.O. Box 811, Salinas, CA 93902