Established in 1828, Citizens Bank has helped its customers reach their financial goals by delivering tailored advice and solutions powered by innovation and digital experience. The Citizens Bank Online Login portal is part of their services to provide a better banking experience in accessing all of their banking products online.
Citizens Bank Online Banking is a convenient way to manage and control your money just on gadgets anytime and anywhere you need. Once you’re logged into your online account, you can enjoy all the products and services they offer. And to help you get this experience, here we have covered how to navigate the Citizens Bank Online login portal.
| Website | https://www.citizensbank.com/HomePage.aspx |
| Branch/ATM Locator | Locations |
| Routing Number | 011500120 (Rhode Island) |
| Swift Code | CTZIUS33 |
| Contact | 1-800-656-6561 |
| Citizens Bank Mobile Banking | App Store | Google Play |
Table of Contents
- 1 How to Login to CitizensBankOnlineLogin Portal
- 2 How to Reset Your Password on Citizens Bank Online Login Portal
- 3 How to Recover Your Username on Citizens Bank Online Login Portal
- 4 How to Enroll in Citizens Bank Online Banking
- 5 Citizens Bank Mobile Banking Capabilities
- 6 How to Contact Citizens Bank
- 7 Similar Banks in the State of Rhode Island
How to Login to CitizensBankOnlineLogin Portal
You can easily log in Citizens Bank Online Login Portal if you have registered and have valid login credentials. Here are the steps you need to follow:
Step 1: Go to the CitizensBankOnlineLogin Portal page through this link.
Step 2: Locate and click the Log in button on the top right of the homepage.
Step 3: Select Personal/Small Business and click Log in.
Step 4: Enter your Online User ID and Password then LOGIN.
And that’s it! You have successfully logged into your CitizensBankOnline account.
How to Reset Your Password on Citizens Bank Online Login Portal
Resetting your password can only take minutes if you can provide all the information that will be asked for. Follow the steps highlighted below:
Step 1: Click the Log in button on the top right of the homepage.
Step 2: Click the Trouble logging in? link.
Step 3: Select your account category and choose I forgot my Password. Click CONTINUE.
Step 4: Enter your Online User ID and CONTINUE.
Continue finalizing the next necessary steps. Once you’re done you can reset your password and log in to your CitizensBankOnline account.
How to Recover Your Username on Citizens Bank Online Login Portal
If you have trouble logging in CitizensBankOnline login portal because you have forgotten your username, no worries. Follow these simple guidelines to recover your lost username:
Step 1: Click the Log in button on the top right of the homepage.
Step 2: Click the Trouble logging in? link.
Step 3: Select your account category and choose I forgot my Online User ID. Click CONTINUE.
Step 4: Choose your account information so the bank can verify your identity. If you choose a Social Security Number then submit it in the respective column. Click CONTINUE.
Follow all the next steps to retrieve your missing username. When you’re done you can use it to log into the CitizensBankOnlineLogin portal.
How to Enroll in Citizens Bank Online Banking
Citizens Bank has made the process simple so that customers can easily enroll in Citizens Bank Online Banking. These services are available to customers who have a bank account with them. Follow the steps shown below:
Step 1: Go to the CitizensBankOnlineLogin Portal page through this link.
Step 2: Click the Log in button on the top right of the homepage.
Step 3: Click Enroll Now.
Step 4: Choose your Account category and Identification Method. If you select Social Security Number then submit it in the respective fields. Click Continue.
Finish all the five steps needed carefully. Once the bank has confirmed your application, you can log in to Citizens Bank Online Banking using the credentials you’ve created during the process.
Citizens Bank Mobile Banking Capabilities
Citizens Bank Mobile Banking is a fast way to access your bank accounts and offers much more flexibility and convenience than branches and ATMs. Doing your banking easily from home and on the go just with your smartphone. Here’s what you can do:
- Manage your debit card,
- View and download documents to your device,
- Transfer funds between accounts,
- Deposit checks using your camera,
- Send and receive money with Zelle,
- Set up Bill Pay to pay your bills virtually, and
- Pay your credit card bill.
Get the convenience of any transaction just in your hand with Citizens Bank Mobile Banking. Available on App Store and Google Play.
How to Contact Citizens Bank
Need more help? You can directly contact Citizens Bank for further assistance or get any information regarding its services and products. Check out the contact information below.
Personal Online Banking
1-800-656-6561
Mobile Banking
1-877-670-4100
Work Hours: Monday-Friday 7 AM – 10 PM, Saturday/Sunday 9 AM – 6 PM
Business Online Banking
1-877-229-6428
Credit Card Servicing
800-684-2222
Debit Card Issues
1-877-242-7837
Work Hours: Monday-Friday 7 AM – 7 PM, Saturday 9 AM – 6 PM
Click here to see full contact information. You also can visit or call your local branch office. Don’t hesitate to contact them if you have any questions or require assistance.
Similar Banks in the State of Rhode Island
Through the Citizens Bank Online Login portal, you can find lots of Citizens Bank banking products, including savings accounts. If you want to start saving to prepare for future events or urgent needs, the Citizens Quest Savings account may be the best place to land your choice in it.
However, if you still want to take a look at other banks, here we give you three similar banks in Rhode Island that may be your consideration for establishing your savings.
- Webster Bank: Headquartered in Waterbury, Connecticut, the bank operates more than 300 branches in Rhode Island, Massachusetts, and Connecticut. Webster bank offers a full range of banking products, including savings accounts.
- Centreville Bank: A state-chartered bank in Connecticut and Rhode Island with 9 branches. The bank offers valuable banking solutions, including savings accounts, CDs, and more.
- HarborOne Bank: One of the largest state-chartered banks in New England. HarborOne serves both personal and business clients by offering many affordable savings products, including regular savings, CDs, and more.
These three banks offer several savings accounts that help their customers achieve savings goals for future needs. Under the separate header, we give you a table to compare each of their savings account benefits.
Comparison of Citizens, Webster, Centreville, and HarborOne
Check the table below to find out each of their savings account features and benefits.
| Citizens | Webster | Centreville | HarborOne | |
| Account Name | Citizens Quest Savings | Webster Value Savings | Personal Savings | Statement Savings |
| Minimum Opening Deposit | Any amount | $5 | $100 | $5 |
| Monthly Fee | $0 | $5 | $5 | $2 |
| Waive the Fee | Must have Citizens Quest Checking | A $300 minimum daily balance | A $100 minimum daily balance OR the owners’ age is under 18 or over 65 | A $200 minimum average daily balance OR combined average balance of $2,000 |
| Rate | 0.07% APY | 0.01% APY | 0.05% APY with min. balance of $100 | 0.02% APY with min. balance of $25 |
| Others | Unlimited use of Citizens and non-Citizens ATMs with no fee | Can be linked to Value Checking for Overdraft Protection | Limited to six withdrawals and/or transfers per month | Free monthly fee with special benefits for individuals under 18 and over 65 |
Final Words on Citizens, Webster, Centreville & HarborOne
With Citizens Quest Savings, you can open an account with any amount and will get a 0.07% APY, which is the highest one. Centreville has the highest minimum opening deposit but the rate is much higher than Webster and HarborOne. Webster has the lowest APY.
HarborOne has a lower monthly fee than Webster and Centreville. However, Citizens Quest Savings is the best in all aspects. There is no monthly fee and higher APY. Also, you will get unlimited and fee-free on using Citizens’ and non-Citizens ATMs
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We hope this article was useful and gives you much information you can get about the CitizensBankOnline login portal. Feel free to contact us with any questions you may have.
