HSBC Bank US Login – Complete Guide to their Online System

Last Updated on October 12, 2022 by

HSBC Bank US is one of the world’s largest banking and financial service organizations since 1865. It serves customers from branches in cities across the US, including New York, Los Angeles, Chicago, Atlanta, Houston, Seattle, Miami, San Francisco, and Washington, DC. Here we cover the ins and outs of the HSBC Bank US login portal along with information about their products, services, and more.

hsbc bank us logo

Branch/ATM Locator Locations
Routing Number 022000020
Swift Code MRMDUS33
Contact 888.662.4722
HSBC Bank US Mobile Banking Apple’s App Store | Google Play Store

How to Login to HSBC Bank US Login Portal

In order to access all of HSBC Bank US’ services, first, you need to log in to your account. Follow the guide below.

Step 1: Go to the HSBC Bank US official website.

Step 2: Locate and click the Log On button on the top right corner of the homepage.

hsbc bank us login button

Step 3: Insert your Username and click Continue.

hsbc bank us login username

Step 4: Enter your date of birth and password. Then, click Log On.

enter password in hsbc bank us online banking login

Now you have successfully logged into your bank account to enjoy the many services HSBC Bank US has to offer.

How to Reset Your Password on HSBC Bank US Login Portal

If you forget your password, read how to self-serve and reset it in just a few simple steps.

Step 1: Login by inserting your username.

hsbc bank us login username

Step 2: Click on Forgot password?.

forgot password link in hsbc bank us online banking login portal

Step 3: Click on Continue.

continue button in hsbc bank us login portal

Step 4: Then a three-step process for resetting your password will appear. Read everything carefully and click Continue again.

continue button in hsbc bank us login

Step 5: Create a new password on the next page.

create new password in hsbc bank us login portal

Step 6: Answer your security question and click Continue.

security question in hsbc bank us login

Step 7: Finish until the last step to contact the bank to reset the password.

contact hsbc bank us

Now you have successfully changed your password.

How to Recover Your Username on HSBC Bank US Login

In case you forget your username, there are two options to recover your username:

  1. By contacting Customer Service at 800.975.4722.
  2. By recovering it yourself online. Here are the steps:

Step 1: Click Log On on the top right corner.

hsbc bank us login button

Step 2: Click the Forgot Username? link

Step 3: Follow the onscreen instructions. Fill in the required fields; your social security number, HSBC credit or debit card number, and corresponding PIN number. Then click Continue.

HSBC Bank US Login Portal - Recover Username Form

Once HSBC Bank US has verified all of the information, the username recovery instructions will reach you via email or phone number.

How to Register for HSBC Bank US Online Banking

If you do not have an HSBC Bank US online account yet, you can follow these simple guidelines to register.

Step 1: On the homepage click Register.

register link in hsbc bank us login

Step 2: The next page will contain six steps for registering with their online system. Read their  Electronic Communications Disclosure and the Terms and Conditions carefully. Then tick the boxes and click Continue.

electronic communication disclosure

terms and conditions

Step 3: Afterwards, you will be redirected to a page containing verify identity. Fill in all the required fields then click continue.

verify identity page

Step 4: Finish all the required steps from Create log on to Confirmation.

finish all the six steps for registereing with HSBC Bank US

Now you have successfully registered with HSBC Bank US.

HSBC Bank US – Type of Accounts and Services

HSBC Bank US offers a variety of services for personal clients. In this section, we will take a look at some of them. They include credit cards, checking accounts, savings accounts, CDs, debit cards, and loans and mortgages.

Credit Cards

HSBC Bank US provides two types of credit cards with their respective benefits available to you.

Earn 35,000 reward points after spending $3,000 in the first 3 months, 2X rewards points on new travel purchases, and 1X points per $1 spent.

Earn 50,000 reward points after spending $4,000 in the first 3 months, 2X on new dining purchases, and 1X points on others.


Here we take a look at the requirements for opening a premier checking account with them. To open an HSBC Premier checking account, you have to maintain:

  1. Balances of at least $75,000; OR
  2. Monthly recurring direct deposits of at least $5,000 from a third party; OR
  3. An original US residential mortgage loan of at least $500,000.

Assess if you have the capacity to maintain such an account and invest with HSBC Bank US.


There are two types of savings in HSBC Bank US: Premier Relationship Saving and Premier Saving. To open an HSBC Premier Relationship Saving account you need to:

  1. Maintain balances of $75,000, OR
  2. Monthly recurring direct deposits of at least $5,000, OR
  3. An original US residential mortgage loan of at least $500,000.
  4. Maintain Jade status to get an HSBC Premier Relationship Savings.

Savings accounts are highly beneficial for your future plans. See if the HSBC Savings accounts fit your needs.

Certificates of Deposit (CD)

HSBC Bank US’ CDs are a great choice for you to reach your saving goals with a lock-in APY for steady earnings. You can choose the term that is fit for you, including a 6, 12, or 24-month CD.

For more information click here.

Debit Cards

HSBC Bank US provides a secure, convenient way to pay with the HSBC Debit Mastercard card. It uses a chip technology that protects consumer accounts from unauthorized access and fraud.

You can contact them at 1-800-637-8372.

Home Loans/Mortgage

HSBC Bank US will help you with their features for your mortgage needs. There are three types of mortgage:

  • Affordable and Regional Mortgages give you a few mortgage options that fit your budget. 
  • Conforming Mortgages give you Fannie Mae and Freddie Mac guidelines set for family residences, condos, or co-ops.
  • Jumbo Mortgages offers products with large loan amounts with additional features.

Contact them at 844.472.2684 for more information.

Mobile Banking Capabilities of HSBC Bank US

Enjoy the convenience of managing your financial and banking needs through the HSBC Bank US Mobile App anytime, anywhere. Download it from Apple App Store or Google Play Store and enjoy all the services 24/7 in the palm of your hand. Here are some things you can do:

  • Log in quickly and securely with Fingerprint ID for Android or Touch ID and Face ID for Apple.
  • Transfer funds in real-time.
  • Check your deposit, view pending transactions, and view up to seven years of electronic statements.
  • Pay bills virtually anytime and anywhere.
  • Add your card to your mobile account for your shopping needs.
  • Move your US deposit accounts to your HSBC deposit accounts in other countries.
  • Manage your international finances and access the world with one account.
  • Manage your HSBC Bank US credit card on the go.

So if you want to discover a wide range of features and experience ease like never before, it is the best decision to go online by downloading the app!

Common Banking & Registration Fees of HSBC Bank US

There is information about the Common Banking Fees that are mentioned on the HSBC Bank US website, let’s take a look.

Credit Cards

The HSBC Premier Credit Cards do not charge an annual fee, while the HSBC Elite Credit Cards will charge a $395 annual fee.

Checking Accounts

HSBC Bank US checking accounts will charge a monthly maintenance fee of $50 after a month from the time you open an account. To open it you must have a $1 minimum balance.

Savings Accounts

HSBC Bank US savings accounts request a minimum balance to open an account and obtain the APY of $1 or more, but have no fee or monthly maintenance.


If you want to open a CD account, you will be required to pay $1,000 as a minimum deposit.

More details regarding common banking and registration fees of HSBC Bank US can be found at this link and you can download the PDFs.

HSBC Bank US Interest Rates

Here are details about HSBC Bank US’ interest rates. Let’s take a look one by one.

HSBC Premier checking accounts divide the interest rates according to the amount of your minimum balance. For $5 or more you will earn a 0.01% interest rate and 0.01% APY. For less than $5, no interest rate and APY will be earned.

HSBC Premier savings is also divided based on your minimum balance.

Minimum Balance Interest Rate APY
≥ $250,000 0.15% 0.15%
≥ $100,000 ≤ $250,000 0.15% 0.15%
≥ $25,000 ≤ $100,000 0.10% 0.10%
≤ $25,000 0.01% 0.01%

The rates for CDs are below.

Term Interest Rate APY
1, 2 month 0.01% 0.01%
3, 4, 5 months 0.75% 0.75%
6, 7, 8, 9, 10, 11 months 1.64% 1.65%
12, 18 months 2.57% 2.60%
24, 36, 48 months 2.71% 2.75%
60 months 2.76% 2.80%

Online CDs offer interest rates according to the terms as well.

Term Interest Rate APY
6 month 1.64% 1.65%
12 month 2.57% 2.60%
24 month 2.71% 2.75%

Mortgage offers interest rates based on what type you would be choosing.

Type Product Interest Rate APR
Conforming and Affordable Mortgage 30 years fixed rate 5.750% 5.812%
15 years fixed rate 5.250% 5.301%
CommunityWorks 6.030% 6.159%
SONYMA 6.125% 6.255%
Jumbo Mortgage 30 year fixed rate 5.149% 5.188%
10/6 ARM 4.872% 5.047%
7/6 ARM 4.919% 5.125%
5/6 ARM 4.773% 5.108%

How To Contact HSBC Bank US

HSBC Bank US offers you several options to contact them.

You can message them through the ‘Chat’ icon on the bottom right corner of their website. Apple users can message them through Apple Business Messages.

Talk to them:

HSBC Premier: 888.662.4722 available 24/7

Personal Banking: 800.957.4722 on Mon – Sun 7am – 9pm ET

Mortgage Customer Service: 855.527.8400 on Mon – Fri 8am – 8pm ET, Sat 8am – 5pm ET

Lost/Stolen Cards: 800.462.1874 available 24/7

TTY/TTD: 800.898.5999

Other Banks with Similar Capacity to HSBC Bank US

HSBC Bank US has unique capabilities and perspectives on customers’ goals. But, if you are still looking for a bank that fits your need, check these banks listed below:

Adrian Bank offers several personal banking products, including money market accounts, individual retirement accounts, and health savings accounts. Adrian Bank’s savings accounts offer a $0.20 interest rate, higher than HSBC Bank US.

Ally Bank offers a checking account without registration fees or minimum balance. It has a 0.90 APY which is higher than HSBC Bank US.

Banner Bank offers some exclusive products, including student loans with no origination fees and no repayment penalty. It includes auto loans (new and used cars) and recreational vehicles (boats, ATVs, and travel trailers).

To sum up, HSBC Bank US serves its personal clients by offering a wide range of financial services, including credit cards, checking, savings, CD, debit cards, and home loans/mortgages.

In this article, we have covered how to navigate their online banking system and some of their services. HSBC Bank US has a longstanding reputation and prides on helping American customers with their ambitions and goals in the US since 1865.

Related articles on online banking login portals:

Hope you get important information from this article. Please contact us for any questions you might have.