Trustco Bank Login Portal – All You Need to Know

Last Updated on October 12, 2022 by

With a smartphone and an internet connection, you can gain benefits from Trustco online banking, including paying bills and transferring funds through the Trustco bank login portal. This article will guide you on how to login to the Trustco login portal, recover your password and user ID, enroll for online banking, and enjoy mobile banking app benefits.

Trustco online banking has been the low-cost provider of high-quality products since 1902 in Schenectady, NY. Today, Trustco Bank has 147 branch locations, 53 of which are in Florida. The bank offers a wide variety of deposit and loan products, especially for residential mortgages. Trustco Bank will make it easy to manage your account and enjoy their services.

Keep reading to learn more about Trustco Bank login procedures.

trustco online logo

Branch/ATM Locator Location
Routing Number 021300912 (NY, NJ, MA)063192450 (FL)
Swift Code SCTCUS31
Contact 1-800-670-3110
Trustco Bank Mobile Banking Apple | Android

How to Login to Trustco Bank Online Banking

If you have enrolled in an Trustco online banking account, you can login to it anytime and from anywhere. It is similar to a social media account and you just need your login details such as user ID and password to quickly access your financial information. Follow the login steps below:

Step 1: Go to the Trustco bank official website.

Step 2: Find the login box on the left of the homepage.

trustco login box

Step 3: Enter your User ID and Password, then click Login.

trustco bank login

If you insert the correct login details, you will be able to access your Trustco online account.

How to Reset Your Password on Trustco Online

If you have some login errors, there is a possibility that you input the wrong password. But nothing to worry about. The bank provides a self-reset service so you can change your password in just a few steps. Follow the instructions below:

Step 1: Go to the Trustco bank website.

Step 2: On the left of the homepage, you will find the login box.

trustco login box

Step 3: Click the Forgot Password? link.

forgot password link in trustco login portal

Step 4: You will be redirected to a new page where you have to insert your User ID, Account Number/Type, and Email Address.

trustco online forgot password box

Step 5: Fill in all the respective fields, then click Submit.

Once you have done so, the bank will send you a temporary, one-time password via email. Besides the self-reset option, you also can call customer services at 1-800-670-4110 to get assistance from them.

How to Recover Your User ID on Trustco Bank Login Portal

If you come across a situation when you have reached the deadline to pay a particular bill but suddenly you forget your username, first don’t panic. You can call customer service at 1-800-670-4110 during 8:00 – 8:00 pm on Monday – Fridays, and 8:00 am – 5:00 pm on Saturdays in order to regain access to your Trustco online account.

Please remember, your access to online banking will be blocked if your User ID or password is entered incorrectly three times. Enter your User ID carefully so that no login errors occur.

How to Enroll on Trustco Online Banking

If you have an account with Trustco Bank (either checking or savings account) you can enroll for online banking. In this section, we will guide you, a new user on how to enroll in Trustco online banking.

Step 1: Open the Trustco bank website.

Step 2: On the login box, find and click the Registration/Enroll link.

registration link in trustco login box

Step 3: You will be given the Terms of This Agreement. Tick the small checkbox, then click the I Accept The Terms of This Agreement button on the blue box after you have read through the details carefully.

trustco online terms and conditions

Step 4: On the next page, you have to provide your personal information to verify your identity such as Social Security Number, Date of Birth, and Account Number/Type.

trustco online registration details

Step 5: Fill in all the required fields and click Submit.

During this enrollment process, you will select your own User ID and Password. You can change your password anytime. Make sure you change your password periodically for security reasons. For business customers, visit the nearest branch to request online access.

Mobile Banking Capabilities of Trustco Online Banking

Experience new digital banking by downloading the new Trustco Bank mobile app on your smartphone! You can enjoy a full feature of banking services at the palm of your hand. Here are the benefits of Trustco mobile banking app:

  • Check your balances and transactions history
  • Pay bills
  • Transfer funds
  • Find the nearest Trustco branches or ATMs
  • Learn more about Trustco services and products

Download the app from the App Store or Google Play today. You can log in with your existing online banking User ID and Password.

How to Contact Trustco Bank

If you have a problem with a Trustco online banking account, the branch manager will happily assist you in obtaining information and solving your problem.

Customer Service

1-800-670-4110 (24 hours)

Lost/Stolen ATM/Debit cards and credit cards

1-800-670-4110 (24 hours)

Online Banking Help


Monday – Fridays 8:00 am – 8:00 pm

Saturdays 8:00 am – 5:00 pm

To change your ATM/Debit Card PIN

Dial 1-800-992-3808 (you will need your current PIN). If you don’t know your current PIN, call 1-800-670-3110 during business hours.

Write to:

Trustco Bank, PO Box 1082, Schenectady, NY 12301-1082

The bank provides different contact information for each service, but for all other inquiries, you can call 1-800-670-3110 or 518-377-3311 during business hours or call your local branch office.

Other Banks of Similar Capacity in Florida

Trustco online banking provides some services both for personal and business accounts, including loans, savings, and checking. Here are banks of similar capacity.

Wells Fargo has around 522 banking locations in the state of Florida. Wells Fargo is a top small business lender according to the Small Business Administration (SBA). If you are looking to open a bank account, Wells Fargo is the best bank overall.

If you are looking to open a checking account, Chase Bank is the right place to do it. They offer eight types of checking accounts and you can pick one of them that fits your needs. You can open your account online and have access to more than 16,000 Chase ATMs and more than 4,700 branches. If you open a new checking account and set up direct deposit, you will get a $200 bonus.

As for Discover Bank, it offers a decent Online Savings Account with no minimum balance. There is only one savings account, but you can earn a 2.15% APY with no monthly fee. You can get a $200 bonus if your total deposit account is at least $25,000. If you are looking to open a savings account, Discover Bank is the right choice.

In this article, we have covered how to navigate the Trustco login system, including resetting your password, recovering your username, and enrolling online. Trustco Bank has a longstanding reputation to help Americans with their financial goals.

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Hope you got all the information necessary in this article. Feel free to contact us with any questions you may have.